Grievance – Panjab TV

grievance

Grievance Redressal

At Panjab TV, we are committed to maintaining the highest standards of journalistic integrity and ensuring a positive experience for our viewers and stakeholders. If you have any grievances related to our content, operations, or services, we encourage you to reach out to us so we can address your concerns promptly and fairly.

How to Lodge a Grievance

If you have a complaint or concern, please follow the steps below:
  • Identify the Issue: Clearly describe the grievance, including the program, article, or service it relates to.
  • Provide Supporting Details: Include relevant details such as date, time, and any reference links, if applicable.

Contact us

Submit your grievance through one of the following channels:

Email Address

salessupport@panjabtv.uk

Postal Address

Panjab Radio House, Springfield Road, Hayes, Middlesex, UB4 0TH, UK

Grievance Handling Process

  • Upon receiving your complaint, we will acknowledge receipt within 48 hours.
  • Our team will assess the issue and may request further information if necessary.
  • We aim to resolve all grievances within 30 days in accordance with applicable regulations and our internal policies.
  • If your complaint requires escalation, it will be reviewed by our editorial or legal team.

Compliance with GDPR

Panjab TV is committed to protecting your privacy and handling personal data in compliance with the UK General Data Protection Regulation (UK GDPR). Any personal information you provide will be used solely for grievance resolution purposes and will not be shared with third parties without your explicit consent, except as required by law.

For more details on how we handle personal data, please refer to our Privacy Policy.

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